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Appointment Information

If you require a routine appointment, please call us to book one. Our appointments are booked at 10 minute intervals. We want to give you the best care possible within this time. If you feel that you would like more time, please ask for a double appointment.

We offer extended hours clinics until 8pm every weekday.

Not sure whether to visit your GP practice or A&E? Click here to see whether visiting A&E or your GP is more appropriate.

New Appointment System (please see below)

Due to high demand for GP appointments, we have changed our appointment booking system. The appointment system will offer urgent on the day appointments to patients who need to be seen. Please make sure you call the surgery on 01722 333034 between 08:00-10:00.

If you require a home visit you will need to call as early in the day as possible.

We will also offer telephone appointments with your usual GP.


Alongside the new appointment system, routine appointments will be available.


Please bear with us, as we make improvements to the appointment system for all patients across all 4 branch sites.

Book Your Appointment Online - This is temporarily limited due to the update in our appointments system.

If you need an appointment please call us on 01722 333034 or speak to our receptionists on the front desk. Thank You. 

Before you can start booking GP appointments online (or order repeat prescriptions) you must first register your details for this service.

It is quick and easy to register. You will need to come into the surgery to be given the relevant details to enable you to set up an account and use the system.  Once registered, you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with a doctor or nurse.

When you book an appointment online, you will receive confirmation, which you can print off and bring with you when you attend the surgery.There is no need to contact the practice to reconfirm.

Do not book your blood tests online:

Please do not book an appointment with a nurse for a blood test. Blood tests are only done with our Healthcare Assistants. Our phlebotomy clinics can only be booked via telephone. To book a blood test call us on 01722 333034.

Alternatively, you can have your blood test done at Salisbury District Hospital. The blood clinic there runs from 08:00 - 17:00 and no appointment is necessary. You will need to bring your blood test form with you, which you will pick up from us.

Arriving for your Appointment

To avoid queuing at reception we have an automatic patient arrival system for patient use. Please use the touchscreen located to the left of the reception desk and the clinician will automatically know that you are in the waiting room. If you are unsure how to use the system please take a look at the video below - you will see how quick and easy the touchscreen is to use.

Late Arrival

It is important that you make it to your appointment on time. We understand that sometimes things can happen which stop you from making it in for your appointment on time.

We give a 10 minute buffer on late arrivals. If your are less than 10 minutes late, the clinician will still see you. However, if you are over 10 minutes late, the receptionist will have to communicate with the clinician, to see if they can still fit you in. Sometimes the clinician can still see you, but there is a chance you may have to wait until the end of the clinic. Other times, the clinician may not be able to see you, due to high levels of demand. If this is the case, the receptionist will book another appointment for you.

If you cannot make it to an appointment, please call the practice, and a receptionist will be able to rebook the appointment for you.


As a training practice, Salisbury Medical Practice is involved in the education of doctors. From time to time a student may be present during your consultation. We want you to feel comfortable during your consultation - if you would prefer a student to be absent during your appointment, please let a receptionist know.

SystmOnline Appointment App

You can now book appointments and order your prescriptions using our new app for all Apple products. The app is free to download on the App store. If you are not registered online, please come in to one of our surgeries to register and get your password.


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