If you are on regular medication when you join the surgery you will need to see a doctor for your first prescription.
Repeat prescriptions can be requested by clicking onto the online form above or by coming into the surgery. We apologise that no requests for medication will be accepted over the telephone.
Prescriptions take two working days to process.
You will normally be reminded on your repeat prescription slip that you need to come into the surgery to have your medication reviewed. If you have not seen a doctor recently it is important that you attend.
You can send a repeat prescription request via email on firstname.lastname@example.org. Please include your full name, date of birth and line of address, so we can correctly identify you.
We do not reply to or acknowledge e-mails.
We can arrange for your prescription to be sent to a local pharmacy of your choice so that you can collect your medicine directly from there.
Prescriptions are now sent electronically to pharmacies. However, items which are Controlled Drugs cannot be sent electronically, so are printed by us and collected by pharmacy couriers.
If you are housebound we can arrange for the local pharmacies to deliver your medicine to your home. We can send your prescription to you if you provide us with a stamped addressed envelope.
If you require generic medication, such as calpol, ibuprofen and paracetamol, it is expected that you would buy this medication from a supermarket or pharmacy, where they are always available, at cheap prices.
Please make sure you check when you are due for your medication review. They are normally done every six or every 12 months, depending on your medication. On the white side of your prescription, there is a list of your repeat medications. By each item, there is a review date. This is when you will be due a review. About a month before you are due, there will be message on the white side of the prescription, reminding you to book one. If you are in doubt about when you are due for a review, please ask a receptionist.
We make a charge for all private prescriptions. The pharmacy will charge for the medication.
You can now book appointments and order your prescriptions using our new app for all Apple products. The app is free to download on the App store. If you are not registered online, please come in to one of our surgeries to register and get your password.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Tanday Pharmacy are open 9am - 7pm Monday to Friday at Fisherton House.
Bishopdown Pharmacy are open Monday to Friday 9am - 6pm at Bishopdown Surgery.
Rowlands Pharmacy, next door to Bemerton Heath Surgery are open 9am - 6pm Monday to Friday, and 9am - 12noon Saturdays.
Lloyds Pharmacy, not far from Wilton Health Centre, are open 9am - 6pm Monday to Friday, and 9am - 5pm Saturdays.
You may be entitled to help through the NHS Low Income Scheme.
Click here to order a HC1 form.
This can help to pay for
You might not have to pay or you would be entitled to some help towards the cost.
You can claim at any time.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. If you have any problems, please call us or pop in and speak to a receptionist.
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